Privacy Policy

Effective 2026

The Realty respects your privacy. This Privacy Policy explains how we collect, use, retain, and share information when you use our website, submit an access request, or communicate with us online.

1. Who This Policy Covers

This Policy applies to information collected by The Realty LLC, The Realty Miami LLC d/b/a The Realty, and related website operations using the public-facing name The Realty. It also covers information submitted through online forms, emails, scheduling links, and related digital workflows.

2. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, state, license number, preferred agent path, brokerage-related information, and any message or document you submit. If account or platform features are later enabled, we may also collect account information, profile information, transaction workflow information, and support communications.

3. Automatically Collected Information

When you use the website, we may automatically collect technical information such as IP address, browser type, device type, operating system, referring pages, pages visited, timestamps, and cookie or similar identifiers. This information helps us operate, secure, measure, and improve the website.

4. Cookies and Similar Technologies

We may use cookies or similar technologies to recognize your browser, maintain website functionality, understand usage, and improve performance. You may be able to disable cookies in your browser settings, but doing so may affect website functionality.

5. How We Use Information

We use information to respond to inquiries, review agent access requests, evaluate license and market information, communicate next steps, operate and maintain the website, improve services, protect security, comply with law, maintain records, and support brokerage or technology workflows where applicable.

6. How We Share Information

We do not sell your personal information. We may share information with affiliated entities, service providers, professional advisors, technology providers, hosting providers, email or form-routing tools, scheduling tools, CRM systems, compliance support providers, or government/regulatory authorities when necessary to operate the website, respond to your request, comply with law, protect rights, or support brokerage operations.

7. No Sale of Data for Marketing

We do not share or sell personal information to third parties for their independent marketing or promotional purposes.

8. Brokerage and Internal Review

If you submit agent access or licensing information, it may be reviewed by The Realty personnel, brokerage leadership, administrative support, compliance support, or other authorized representatives for purposes of evaluating eligibility, onboarding, support level, plan fit, MLS or board requirements, E&O/risk considerations, and written agreement requirements.

9. AI Realty and Technology Workflows

If AI Realty technology or document-workflow tools are used in connection with services, submitted information may be processed by AI Realty App Inc. or related technology providers only as needed to provide, support, improve, secure, or maintain the workflow. AI Realty App Inc. is a technology provider and not a brokerage or law firm.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business records, complying with legal and regulatory obligations, resolving disputes, supporting security, and preserving audit or compliance records.

12. Your Choices

You may contact us to request access, correction, or deletion of information you provided, subject to legal, regulatory, contractual, audit, fraud-prevention, and operational retention requirements. Some information may need to be retained where required or reasonably necessary.

13. State Privacy Rights

Depending on where you live, you may have additional rights under state privacy laws. We will respond to applicable requests as required by law. To submit a request, contact us using the email below.

14. Children

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the website with a revised effective date. Continued use of the website after changes are posted means you acknowledge the updated Policy.

16. Contact

Questions about this Privacy Policy may be sent to info@therealty.llc. For now, direct operational inquiries may also be sent to db@therealty.llc.